With the start of the new semester, someone new will be reading your comment cards in the Cardinal’s Nest.

According to Deborah Robinson, the interim general manager at Bon Appétit, a new team of leadership has been in place since the beginning of J-term.

“We didn’t feel that we were (previously) offering the level of service that we are known for,” Robinson said.

Previous manager Will Armstead left Otterbein in December. “My vision was to provide this university with the highest standard in customer service and food service. I believe this was accomplished,” Armstead said.

He enjoyed his time at the school and now plans to spend time traveling with his family, he said.

The new management has led to changes in the Bon Appétit dining experience. Some of the changes that have already occurred include hiring new workers and re-evaluating menus. The modified menus are expected to be more diverse to provide healthier options for students.

“We’re going to focus a lot more on quality,” Executive Chef Joseph Cretella said. There are also currently plans to revamp “retail outlets” such as the OtterDen.

Janice Moore, Bon Appétit’s regional support representative, said, “We’re looking for positive changes. We’re not here to take anything away.”

“One thing we’ve tried to do is reach out to students who were here during J-term. Hopefully we’ve heard them and responded,” Robinson said.

Some students are highly supportive of the changes, while others are critical.

“I think the food is pretty much the same, but I think there have been a lot of changes in the OtterDen. They took out a lot of food that I know people really like, (such as) quesadillas and salads, so that’s a big change,” Brittany Johnson, a freshman music performance major, said.

Sophomore acting major Kyle Hansen said, “I think the changes are really great … the workers in the back have had really positive attitudes and seem like they’re really there to help, whereas it used to not be like that. I think the food has stepped up phenomenally. There are more healthy and flavorful options.”

Although many changes have already taken place, a new singular, permanent manager has yet to be hired.

According to Robinson and Cretella, the ideal candidate for the position of manager would be knowledgeable and passionate about food, as well as customer service-driven. A new manager is expected to be hired this week.